The Survey of Iran’s New Accreditation System Challenges Based on International Society for Quality in Health Care (ISQua) Requirements

Background and objectives : Nowadays, successful health systems are focused on performance indicators especially on quality and continuous improvement is taken as a sign of organization’s success and survival. Regarding the fact that accreditation is one of the main fields in health systems management and has great effects on quality improvement, this study aimed to assess the weaknesses and strengths of Iran’s new accreditation system based on the International Society for Quality in Health care (ISQua) requirements. Material and Methods : Data were collected using ISQua questionnaire. First, the questionnaire was translated and its content validity was assessed by experts’ opinions based on 5 items in the quality of questions. Then, its reliability was evaluated and finally a questionnaire with 39 questions in four aspects was approved. In the following, opinions of 20 experts were obtained and the results were reported by frequency (percent). Data were analyzed using SPSS16 software. Results: The results showed that Iran’s new accreditation system deals with great problems in “Policy, Values and Cultures”, “Organization and Structure”, “Methodology” and “Resources” areas, meaning that the system was approved only in one third of the questions. The results indicated that this system has the most problems in “Resources” aspect and the least in “Methodology” but obtained scores were not acceptable in none of the aspects. Conclusion: This study showed that this accreditation system has critical problems and its successful application requires resolving them. No doubt that identified problems and delivered advices in this study are valuable guides to policy-makers of this program.